客服领域最知名的 AI 智能体之一，基于企业知识库自动解决客户问题，可处理邮件、聊天、工单等多渠道对话，支持人工无缝接管与深度集成 CRM。 🔗 文章: /post/ai-agent-vs-chatbot-difference-2026
One of the most famous AI agents in customer support — resolves tickets from your knowledge base across chat, email and messaging, with seamless human handoff and CRM integrations. 🔗 Article: /post/ai-agent-vs-chatbot-difference-2026